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24 stories mentioning ASX:TLSUpdated 13d ago

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Asia

Telstra Group Executives Concede Service Outage Could Have Been Avoided With Software Update

Telstra Group (ASX:TLS) executives told an Australian Senate hearing on Friday that the company received reminders in 2022 and again in January this year to implement a software update on its server, which could have prevented a recent outage of its Triple Zero service.At the hearing into the disruption of voice and data services, Telstra CEO Vicki Brady blamed the outage on "an intentional design change that had previously been made to the equipment to fix an earlier fault."The design change was not properly documented, which caused the GPS card to not operate as expected when the device was restarted, Brady said.Gerard Tracey, another executive at the company, said the outage would not have occurred if Telstra were operating on more recent hardware."Last week, Telstra let Australians down. We let our customers down, we let the community down, and we fell short of what people rightly expect from us," Brady said in her opening remarks. "For this I am deeply sorry."She added that the company's investigation into the matter is ongoing.Telstra shares gained nearly 2% in recent Friday trade.

ASX:TLS
Telstra Boss Admits Lack of Oversight Leading to Outage, Paid AU$100,000 So Far in Compensation
US Markets

Telstra Boss Admits Lack of Oversight Leading to Outage, Paid AU$100,000 So Far in Compensation

Telstra (ASX:TLS) Chief Executive Vicky Brady on Friday confirmed that last week's triple zero outage may not have occurred if appropriate technical updates and maintenance documentation had been completed.Telstra Executives appeared before the Senate Environment and Communications References Committee to answer questions about a network outage that left millions of Australians disconnected from emergency services.Brady said that a server in Melbourne went through an undocumented design change, and later, a hardware replacement caused the outage, as the officials were not aware of the design change."Had that software update been completed, or had the design change been properly documented and reflected in the maintenance procedures, the outage may not have occurred," said Brady.Telstra faced sharp questions and scrutiny from the senators as the company had received a reminder in January, as well as a warning in 2022, for the key software update, which it failed to perform."If you don't even have the documentation, how are we to believe that this couldn't just happen again?" asked Senator Sarah Hanson-Young.Brady said that the company has paid out about AU$100,000 in compensation to users so far and has received over 8,000 claims, but said these are "very, very early days" of the payouts.Bill Gallagher, the company's risk executive, said other participants in the Triple Zero ecosystem should have their risk management plans in place to avoid similar outages.

ASX:TLS
Asia

ASX Midday Sector Update: Communication Services Stocks Advance, Materials Sector Struggles

Communication services stocks advanced more than 1% at midday Friday.Telstra Group (ASX:TLS) gained nearly 2% in recent trade despite news that its CEO Vicki Brady will appear before the Senate Environment and Communications References Committee on Friday as part of an inquiry into the Triple Zero service outage.On the flip side, the materials sector struggled, shedding more than 3%.BHP Group (ASX:BHP) shares fell past 3% in recent trade following the start of a workers strike at its Port Hedland operations in Western Australia.

ASX 200ASX:BHPASX:TLS
Asia

Telstra CEO to Face Senate Committee Over Triple Zero Outage

Telstra Group (ASX:TLS) Chief Executive Vicki Brady is scheduled to appear before the Senate Environment and Communications References Committee at 12 pm Canberra time on Friday as part of an inquiry into the Triple Zero service outage, according to the Australian Parliament's website.The hearing follows a mobile network outage on July 8 that disrupted voice and data services, including some calls to the Triple Zero emergency service, which the company said was caused by a network time-synchronization device failure rather than a cyber incident, according to an earlier statement by the company.

ASX:TLS
Asia

ASX Midday Sector Update: Communication Services Stocks Rise, Materials Sector Struggles

Communication services stocks advanced more than 1% at midday Monday.Telstra Group (ASX:TLS) inched up marginally in recent trade.On the flip side, the materials sector struggled, shedding 2%.BHP Group (ASX:BHP) shares fell nearly 3% in recent trade after approving the execution of its Ministers North iron ore joint venture project in Western Australia with a planned investment of about $900 million.

ASX 200ASX:BHPASX:TLS
Asia

Telstra's Direct-to-Device Coverage Premium Could Erode if Optus, TPG Secure Favorable Agreements, Jefferies Says

Telstra Group's (ASX:TLS) coverage premium in direct-to-device services could erode over time if Optus and TPG Telecom (ASX:TPG) can secure favorable agreements with satellite operators, according to a Friday note by Jefferies.Network quality, speed, and reliability remain important differentiators. Capacity, uplink speeds, indoor penetration, spectrum, and handset compatibility remain key constraints for effective direct-to-device satellite services.The LEO sats direct-to-device services are not expected to pose a material threat to Australian mobile operators, particularly in metro, suburban, and major regional areas where terrestrial networks should remain far superior. Satellites are likely to play a larger role in rural areas.Telstra's postpaid mobile ARPU growth is forecast to be between 3% to 4% per annum over the next three years.The investment firm assigned hold ratings to both firms, while cutting Telstra's price target to AU$5.10 from AU$5.40 and lowering TPG Telecom's price target to AU$3.80 from AU$3.90.

ASX:TLSASX:TPG
Asia

ASX Midday Sector Update: Communication Services Stocks Inch Up, Utilities Sector Struggles

Communication services stocks advanced nearly 1% at midday Monday.Telstra Group (ASX:TLS) gained 1% in recent trade after resolving a mobile network outage that impacted mobile calls and data services from July 8.On the flip side, the utilities sector struggled, shedding more than 2%.Origin Energy (ASX:ORG) shares were down nearly 3% in recent trade.

ASX 200ASX:ORGASX:TLS
Asia

Telstra Group Resolves Mobile Network Outage

Telstra Group (ASX:TLS) resolved a mobile network outage that was impacting mobile calls and data services, the company said Monday.The outage began on July 8, and services, including calls to the Triple Zero emergency service, have now been restored, the company said.The outage was not a result of a cyber incident and was instead related to a network device that keeps time synchronized across a portion of the company's mobile network. The network lost synchronization, which caused intermittent impacts to certain voice and data services, Telstra said.The company's shares gained 2% in recent Monday trade.

ASX:TLS
Asia

Update: Telstra Group Says Overnight Fixes Reduced Triple Zero Calling Error by About 90%

(Updates with a statement from the ARTC in the third and fourth paragraphs.)Telstra Group (ASX:TLS) said overnight work has reduced the occurrence of the subsequent Triple Zero calling error by around 90%, with teams continuing efforts to fully resolve the issue, according to a Thursday statement from a Telstra spokesperson.The company said its welfare check process remains in place and advised customers affected by the issue to wait for their emergency call to connect through another network or to redial using a different phone.Meanwhile, the Australian Rail Track Corporation (ARTC) said Thursday that train services are gradually returning to schedule following the restoration of Telstra's 4G network, which is used for communication across Australia's interstate and regional rail network."ARTC expects network operations to progressively build throughout the morning, with a return to normal operating arrangements from later today, subject to operators being ready to resume services," it said.

ASX:TLS
Asia

ASX Preview: Australian Shares to Fall as US Strikes on Iran Lift Oil Prices; DPM Metals Reports Higher Q2 Gold Equivalent Production

Australian shares are poised to fall on Thursday as escalating US military strikes on Iran sent oil prices higher and fueled concerns over renewed geopolitical risks, with investors bracing for potential market volatility from rising energy costs and tensions around the Strait of Hormuz.Overnight, the S&P 500 and the Dow Jones Industrial Average fell 0.3% and 1.1%, respectively, while the Nasdaq Composite gained 0.2%.In the macroeconomy, the International Monetary Fund lowered Australia's economic growth estimate for 2026, citing the drag from higher global energy prices and softer global momentum resulting from ongoing geopolitical tensions, according to World Economic Outlook update published late Wednesday.In corporate news, DPM Metals (ASX:DPM) reported preliminary production of 102,000 gold equivalent ounces contained in concentrate for the second quarter, while sold payable metals in concentrate totaled 87,000 gold equivalent ounces during the quarter.Telstra Group (ASX:TLS) said overnight work has reduced the occurrence of the subsequent Triple Zero calling error by around 90%, with teams continuing efforts to fully resolve the issue, according to a Thursday statement from a Telstra spokesperson.Australia's benchmark index fell 0.2% or 18.8 points to close at 8,785.10 on Wednesday.

ASX 200ASX:DPMASX:TLS
Asia

Telstra Group Says Overnight Fixes Reduced Triple Zero Calling Error by About 90%

Telstra Group (ASX:TLS) said overnight work has reduced the occurrence of the subsequent Triple Zero calling error by around 90%, with teams continuing efforts to fully resolve the issue, according to a Thursday statement from a Telstra spokesperson.The company said its welfare check process remains in place and advised customers affected by the issue to wait for their emergency call to connect through another network or to redial using a different phone.

ASX:TLS
Research

Jarden Downgrades Telstra Group to Underweight from Neutral, Adjusts Price Target to AU$4.60 from AU$5.05

Telstra Group (ASX:TLS) has an average rating of hold and mean price target of AU$5.20, according to analysts polled by FactSet.(covers equity, commodity and economic research from major banks and research firms in North America, Asia and Europe. Research providers may contact us here: https://finwires.com/en/contact)

ASX:TLS
Asia

Alcidion Group Completes Acquisition of Kyra Flow Products From Telstra Unit

Alcidion Group (ASX:ALC) completed the acquisition of the Kyra Flow products business from Telstra Health, a subsidiary of Telstra Group (ASX:TLS), on Monday, according to a same-day ASX filing.The acquisition adds 33 customers, of which 31 are new customers.The company also reconfirmed its fiscal 2026 guidance, with its revenue expected to exceed AU$50 million and its earnings before interest, taxes, depreciation, and amortization (EBITDA) expected to exceed AU$5 million. Its operating cashflow is expected to be broadly in-line with fiscal 2025 operating cashflow of AU$5.8 million.Alcidion Group's shares rose 2% in recent trading on Monday.

ASX:ALCASX:TLS
Asia

Telstra Group to Retire Legacy CAN Radio, ADSL Services by November 2027

Telstra Group (ASX:TLS) said it will retire its legacy customer access network (CAN) radio and asymmetric digital subscriber line (ADSL) services by Nov. 16, 2027, as part of its ongoing transition away from aging infrastructure, the company's website showed.The company said its CAN radio voice service and ADSL broadband service rely on technology that is more than 40 years old and is becoming increasingly unreliable.The company added that affected customers do not need to take immediate action, as it will contact them in the coming months with replacement options and transition support.

ASX:TLS
Asia

Telstra Group Shares Slide After Blockbuster SpaceX Trading Debut

Telstra Group (ASX:TLS) shares fell nearly 2% in recent Monday trade after American aerospace manufacturer and space transportation company SpaceX made a blockbuster debut on Nasdaq.SpaceX started trading on June 12 and closed the day with a market capitalization of above $2 trillion as the shares gained more than 19% in their debut.Telstra is a SpaceX partner as it resells Starlink services, but Starlink's direct-to-cell capabilities and broadband offerings are also in direct competition with Telstra's traditional terrestrial networks. Some traders are betting that Telstra will see disruption from SpaceX, the Australian Financial Review reported on Sunday.

ASX:TLS
Asia

ASX Preview: Australian Shares Set to Rise After US-Iran Peace Deal; Atlas Arteria Says IFM Global Unit Raises Takeover Offer

Australian shares are poised to rise on Monday after US and Iranian officials agreed to a peace framework to end their conflict and reopen the Strait of Hormuz, triggering a sharp drop in oil prices and lifting global risk sentiment.On June 12, the S&P 500, the Nasdaq Composite, and the Dow Jones Industrial Average rose 0.5%, 0.3%, and 0.7%, respectively.In the macroeconomy, investors are eyeing the Reserve Bank of Australia's interest rate decision on Tuesday.In corporate news, Atlas Arteria (ASX:ALX) said IFM Global Infrastructure Fund subsidiary Diamond Infraco 1 has increased its takeover offer to AU$5.10 per security from AU$4.75 and declared it "best and final."ASX (ASX:ASX) has settled Federal Court proceedings with the Australian Securities and Investments Commission (ASIC) over misleading 2022 statements about its Chess replacement project, admitting a breach of the ASIC Act and agreeing to pay AU$20.5 million in penalties plus AU$3 million in legal costs, subject to court approval.Telstra Group (ASX:TLS) is in focus as investors weigh its outlook after SpaceX's June 12 listing.Australia's benchmark index rose nearly 2% or 170.8 points to close at 8,804 on June 12.

ASX 200ASX:ALXASX:ASXASX:TLS
Asia

ASX Most Active Stocks

Here are the five most actively traded big-cap stocks on the Australian Securities Exchange on Tuesday.Arafura Rare Earths (ASX:ARU): 41.2 million sharesPredictive Discovery (ASX:PDI): 37.4 million sharesTabcorp Holdings (ASX:TAH): 13.8 million sharesTelstra Group (ASX:TLS): 8.9 million sharesLindian Resources (ASX:LIN): 7.7 million shares

ASX 200ASX:ARUASX:LINASX:PDIASX:TAHASX:TLS
Asia

Telstra's Potential Bundling Of Mobile, NBN Services Could Limit Aussie Broadband, Superloop Market Share Gains, Jarden Says

Any further changes to Telstra Group's (ASX:TLS) core National Broadband Network (NBN) offering might represent upside or downside risk to the base case for Aussie Broadband (ASX:ABB), with any bundling of mobile and NBN services or modem unbundling, potentially limiting Telstra's share losses and thus market share gains for Aussie Broadband and Superloop (ASX:SLC), according to a Thursday note by Jarden.If any increase in the competitive intensity in the mobile segment occurs, continued pressure on competitor balance sheets as a result of reinvestment requirements may provide Telstra with the ability to increase prices by more than forecast while benefiting from its scale and network superiority.The Origin contract is a material contributor to Superloop's long-term earnings, and the loss of this contract would represent a material downside to the analyst's base case.With continued marketing investment after the MOCN deal, if TPG Telecom (ASX:TPG) is able to materially accelerate net new mobile customer adoption, this would represent upside risk to the analysts' forecasts.However, TPG is not in a position to lead the market and is likely to follow competitor leads on pricing in the mobile segment.New technologies such as 6G mobile or edge computing may require significant capital outlays.Jarden assigned Aussie Broadband a neutral rating with a price target of AU$5.50 per share, Superloop a buy rating and a price target of AU$3.40 per share, Telstra a neutral rating with a AU$5.05 per share price target, and TPG Telecom an overweight rating with a AU$4.30 per share price target.

ASX:ABBASX:SLCASX:TLSASX:TPG
Asia

Telstra Group's Fiscal 2027 NBN Price Increases to Broadly Offset Broadband COGS Inflation, Jarden Says

Telstra Group's (ASX:TLS) fiscal year 2027 National Broadband Network (NBN) price rises will broadly offset its broadband cost of goods sold (COGS) inflation and set a price ceiling that is estimated to pinch Aussie Broadband's (ASX:ABB) and Superloop's (ASX:SLC) margin into the next fiscal year, Jarden said in a note on Friday.NBN wholesale prices will rise 3% to 5% across the five core retail tiers from July 1. It is estimated that Telstra's NBN reseller gross profit will be broadly flat into fiscal year 2027 at the headline level.On Aussie Broadband, the analysts consider price increases across the entirety of their base as unlikely, leading into fiscal 2027. For Superloop, its relative discount at higher speeds provides sufficient headroom to push COGS increases fully through its retail book, though it views headline price increases on the 500 megabits-per-second plan as unlikely.Jarden assigned Aussie Broadband a rating of neutral with a price target of AU$5.50 per share, Superloop a buy rating and a price target of AU$3.40 per share, and Telstra a neutral rating with a price target of AU$5.05 per share.

ASX:ABBASX:SLCASX:TLS
Japan

ASX Midday Sector Update: Materials Stocks Rise, Communications Services Sector Falls

Materials stocks advanced nearly 2% at midday Friday.BHP Group (ASX:BHP) shares were up almost 2% in recent trade.Meanwhile, the communications services sector struggled, shedding more than 1%.Shares of Telstra Group (ASX:TLS) fell past 1% in recent trade.

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