FINWIRES · TerminalLIVE
FINWIRES

Telstra Group Executives Concede Service Outage Could Have Been Avoided With Software Update

By

Telstra Group (ASX:TLS) executives told an Australian Senate hearing on Friday that the company received reminders in 2022 and again in January this year to implement a software update on its server, which could have prevented a recent outage of its Triple Zero service.

At the hearing into the disruption of voice and data services, Telstra CEO Vicki Brady blamed the outage on "an intentional design change that had previously been made to the equipment to fix an earlier fault."

The design change was not properly documented, which caused the GPS card to not operate as expected when the device was restarted, Brady said.

Gerard Tracey, another executive at the company, said the outage would not have occurred if Telstra were operating on more recent hardware.

"Last week, Telstra let Australians down. We let our customers down, we let the community down, and we fell short of what people rightly expect from us," Brady said in her opening remarks. "For this I am deeply sorry."

She added that the company's investigation into the matter is ongoing.

Telstra shares gained nearly 2% in recent Friday trade.

Related Articles

Asia

GF Securities Issues Bonds Worth 6 Billion Yuan

GF Securities (SHE:000776, HKG:1776) issued two tranches of bonds amounting to 6 billion yuan, according to a Shenzhen bourse filing on Friday.The first tranche, worth 4.2 billion yuan, has a 1.50% coupon rate and a term of 287 days.The second tranche, worth 1.8 billion yuan, has a 1.51% coupon rate and a term of 357 days.

HKG:1776SHE:000776
Asia

Market Chatter: Japan Eyes 5% Ownership Threshold to Call Shareholder Meetings

Japan's government and the ruling Liberal Democratic Party are eyeing to raise the minimum ownership stake required for shareholders to call extraordinary general meetings to 5% from 3%, Nikkei Asia reported Friday.The proposal also seeks to limit shareholder proposals by restricting changes to articles of incorporation related to business decisions such as fundraising, organization, and personnel. The Japanese government could submit a bill in the ordinary Diet session beginning in January 2027, the report said.(Market Chatter news is derived from conversations with market professionals globally. This information is believed to be from reliable sources but may include rumor and speculation. Accuracy is not guaranteed.)

Nikkei 225
Asia

AMP's Balance of Business Looks to be Performing Better than Consensus Expectations, Jefferies Says

AMP's (ASX:AMP) balance of the business looks to be performing better than consensus expectations, Jefferies said in a Thursday note.AMP reported that first half underlying net profit after tax is likely to fall between AU$170 million and AU$180 million, with a consensus forecast of AU$142 million, due to factors which include a stronger contribution from the China partnerships as well as improved investment income.It will recognize AU$18 million of pre-tax carried interest in the period within Other Partnerships, relating to DigitalBridge's sale of a 51% stake in the remaining assets of a legacy AMP Capital infrastructure fund. Further upside remains possible if the remaining 49% interest is sold and the necessary criteria are met.Mortgage securitizations so far in 2026 are signaling a more capital-light model.The investment firm retained a buy rating to AMP and raised the price target to AU$2.07 from AU$1.75.AMP's shares were up nearly 4% in recent Friday trade.

ASX:AMP