$RNG

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Nice Remains Leading Cloud Contact Center Player With Limited Competition, Morgan Stanley Says

Nice (NICE) remains a leading player in the cloud contact center market, with limited competitors able to offer similar functionality at scale and strong conversational artificial intelligence capabilities, Morgan Stanley said in a Monday note.The company's large base of legacy on-premise workforce engagement management customers provides a durable source of growth as those customers transition to cloud offerings at higher average selling prices, the investment firm said. Morgan Stanley lowered its price target on Nice to $130 from $148 while maintaining its overweight rating.Morgan Stanley highlighted RingCentral's (RNG) leadership position in the unified communications market and cited the company's relationships with providers including Avaya, AT&T (T) and BT. Those partnerships give RingCentral access to about half of unified communications-as-a-service deals, the brokerage added.While uncertainty around RingCentral's longer-term growth profile remains, the company continues to execute on profitability expansion and improving capital returns, Morgan Stanley said. The firm raised its price target on RingCentral to $40 from $33 while maintaining its equal-weight rating.Price: $90.56, Change: $-2.17, Percent Change: -2.34%

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Research39d ago

Research Alert: Ringcentral Reports Modest Q1 Results As It Continues To Focus On Ai

CFRA, an independent research provider, has providedwith the following research alert. Analysts at CFRA have summarized their opinion as follows:RingCentral reported Q1 2026 revenue of $644M (+5%) with subscription revenue of $623M (+6%). GAAP EPS improved to $0.35 from ($0.11) prior year, while non-GAAP EPS of $1.20 (+20%) and record GAAP operating margin of 7.8% vs. 1.7% showed strong acceleration. The company achieved a significant AI monetization milestone, with ARR from customers utilizing at least one paid AI product now exceeding 10% of total ARR and doubling year-over-year. Management raised full-year 2026 guidance across revenue, non-GAAP operating margin, and free cash flow. Strong free cash flow of $141M enabled $609M in debt reduction, $81M in share repurchases, and the company's first quarterly dividend of $0.075 per share, leaving no debt maturities until 2030. We believe the combination of AI-driven ARPU improvements and disciplined expense management positions RingCentral well for sustained profitability expansion and enhanced shareholder returns.

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