SalesCloser (SCAI.V), down 5.6% on last look, on Tuesday said it secured a second U.S. patent for its AI-driven call automation technology.
The patent protects core technology for analyzing audio signals during calls in real time to determine whether the AI agent has reached a live person, a voicemail system, or an automated phone menu and to respond appropriately to each.
The system can then leave a tailored voicemail message, terminate the call, or select the correct keypad inputs to progress through IVR (interactive voice response) menus and route the call toward the intended decision-maker. Voicemail detection is already live in the SalesCloser platform, with IVR navigation capabilities under active development, the company said.
SalesCloser shares were last seen down $0.05 to $0.85 on the TSX Venture Exchange.
Price: $0.85, Change: $-0.05, Percent Change: -5.56%