EGain (EGAN) said Tuesday that Unigarant, a Dutch insurance company and subsidiary of ANWB, selected its AI Knowledge Hub to modernize knowledge management and establish a foundation for Enterprise AI Search and AI-powered service.
With eGain, Unigarant aims to modernize enterprise knowledge management, improve advisor and claims-handler productivity, deliver more consistent service and enable Enterprise AI Search and AI-driven service experiences, the company said.
Unigarant selected EGain for the platform's operational value and its AI-native architecture combining enterprise search, guided knowledge and AI reasoning.
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